Critical Deadlines are Looming

Staffing companies that have delayed making final decisions on their 2016 ACA-compliant health plans and supplemental benefits — ALERT!

Whether HC Fixed Indemnity, MEC and/or Major Medical Bronze level plans are right for your company, the time is now to finalize plans, gather census data, arrange for implementation, and schedule open enrollment if you want your plans in place for a January 1, 2016 effective date.

If you have not made your 2016 benefit plan determinations — or if you have, but have not yet provided the necessary data and scheduled your implementation with HC — please contact your HC representative today.


Following Columbia’s 1,000-Year Flooding, Patience Please!

This weekend’s flooding across South Carolina and the Southeast proves once again Mother Nature is a force to be reckoned with. 

HC’s third party administrator PAI– a wholly owned subsidiary of BlueCross BlueShield of SC (one of only two A+ Superior rated health insurance companies in America) and headquartered in Columbia, South Carolina — is particularly proud of its award-winning customer service metrics, SAS-70 data center and national reputation for performance excellence. 

But 24 inches of rain, over 150 bridges shut down and nearly 500 roads closed (including two major interstates) have temporarily cut off water, electricity and driving access to much of the city… with President Obama declaring the area a Federal Disaster Zone last evening.  While no physical damage was sustained to PAI’s state-of-the-art facility, it has made it virtually impossible for many of PAI’s associates to get to work to handle calls and inquiries this week.  The team is temporarily operating with a limited staff to meet your needs.

PAI and HC ask for your thoughts and prayers for the hundreds of impacted families, and a little extra patience this week while the community dries out and returns to normal.

HospitalityCARE Customer Service Toll-Free Number for Enrolled Members, Employees, and Providers:1-888-583-3057

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Customer Service Toll Free Number for Enrolled Members and Employees
1-888-583-3057

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